Terms and Conditions
Orders for stock items will normally be despatched within 15 working days from receipt of order. We will notify you of any delay in sending out non-stock items.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Credit Card Security
We are not aware of any documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software using 128 bit encryption when the order is placed, and are only decrypted within our secure computer system. They are not held in clear text on any web site.
All goods supplied by us carry a manufacturers warranty of at least 12 months, and any items found to be faulty should be returned to us and we will arrange a replacement or repair. Every reasonable care has been taken to ensure that the descriptions and colour matching are accurate. However, all measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow.
All of our products come with a 14 day no-quibble money-back guarantee, provided the item is returned to us unused and in its original packaging. This provision does not affect your statutory rights relating to faulty or misdescribed goods or your right to cancel orders under the Consumer Protection (Distance Selling) Regulations, further details of which are available from your local Trading Standards Department or Citizens Advice Bureau.
Fender Socks does not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping basket once you have selected an item. Cookies are small pieces of information that are stored by your browser on your computer hard drive. They contain no recognisable personal information.